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Frequently Asked Questions
Do you do casual sessions?
Yes you can come to classes on a casual basis, $30 per class, although we do not recommend it as we cannot guarantee a place in class as members pre-book via the MyFirstGym app.
What if my child doesn’t like it?
We have a variety of different classes your child can try so it’s unlikely there won’t be something they don’t like. However you have a seven (7) day cooling off period on all memberships.
Can I change my membership type?
We understand life with kids & that’s why Upgrades & Downgrades can be processed at any time, based on what’s best for your family over time, as well as membership freeze when you can’t make it in.
What's your cancellation policy?
We ask for 30 days written notice for all cancellations (email is fine) except for medical reasons where immediate cancellation can be processed.
What do I need to bring to a class?
You should always bring your shoes, towel & drink bottle to class.
Can my child bring a friend?
You can always bring a friend! We just ask for notice beforehand wherever possible in order to have waivers completed in advance.